Privacy Policy

Effective Date: Aug 14, 2024

At relyvin, your privacy is our top priority. We diligently safeguard your personal information collected when you visit or use www.relyvin.com and associated websites, apps, and services owned and managed by relyvin, which refer to this Privacy Policy (collectively called the “Services”).

YOU AGREE THAT WE MAY COLLECT, USE, AND SHARE YOUR INFORMATION IN THE MANNER DESCRIBED HEREIN, AND YOU ACCEPT THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY BY USING OR ACCESSING THE SERVICES IN ANY MANNER. YOU MAY NOT USE THE SERVICES IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY. When you use the services on someone else's behalf, such as your child, you are reiterating that you have their consent to accept our privacy policy on their behalf.

Privacy Notice for Website
You are informed about how personal data is processed on our website by this privacy notice. Regardless of the platforms, devices, or domains utilized (e.g., desktop, mobile, etc.), the privacy notice is applicable.

What Do We Gather?

Appointment
When you use our services, much as when you make a reservation or inquiry, we get personal information from you. Your name, contact details, medical history, and other details pertinent to your needs for medical tourism may be among the personal data we gather. We gather the following information to make sure your appointment goes as smoothly as possible: your name, mailing address, email address, phone number, emergency contact information, appointment date and time, and, if necessary, the provider's information about the operation. We gather the kind of payment card, the last four card numbers, the billing contact, and the billing email for commercial use.

Why Do We Collect It?
relyvin gathers this data in order to personalize suggestions for healthcare providers, assess the efficacy of our website, identify fraudulent activity, abuse, and illegal activity, and recognize returning clients.

Who Do We Share It With?
We give your chosen medical practitioner access to the information you submit when you schedule an appointment via relyvin. Additionally, we will give your information to our internal partners (customer support, payment processing) who assist in making your visit easier. We don't disclose or sell your personal information to outside parties. To meet your demands for medical tourism, we could also give your personal information to other service providers, including hospitals, travel companies, and lodging establishments. In order to uphold our legal rights or comply with legal requirements, we could also release your personal information.

What Will We Not Collect?
We promise never to ask for your credit card number, password, or appointment number over the phone or in an unwanted email.

What Else Should I Know?
Links to external websites can be found on relyvin. Please be aware that clicking on these links will take you to a website for which relyvin is not liable for maintaining the privacy of its users. This privacy statement will go into effect on Aug, 2024. relyvin reserves the right to update or modify this privacy statement at any time. Future iterations of our privacy policy statement will take into account any modifications to the policy. Please carefully read our Terms & Conditions statement for more details.

Review
When you schedule an appointment with relyvin, you consent to be contacted via email to finish a medical review after your visit. You consent to relyvin posting this medical review on our website by completing it.

Newsletter
You are not immediately added to our newsletter by us. You must "opt in" to receive offers from medical providers in order to get relyvin' email newsletter. You have the ability to "opt out" at any moment by using the unsubscribe link found in every email newsletter.

Cookies
Our website uses analytics to collect information about how you use the website to help us improve our services. This is done through Next.js analytics, which tracks page views and user interactions. We do not use cookies to collect personal data or track your browsing activity beyond our site. If you have any concerns about this, you can adjust your browser settings to disable tracking.